Person holding Remigo Electric outboard in a marina with boats and clear sky

Customer Help

If talking to a real-life human is more your thing, you can reach us via phone or email

How can we help?

FAQ

About Remigo

What kind of boats can RemigoOne Neo power?

RemigoOne Neo is designed for tenders, inflatables and sailboats up to around 25 ft or 1.5 tonnes. It replaces a traditional 3 HP gas outboard for short-range propulsion, docking, and dinghy runs.

How long does the battery last in real use?

At full speed you can expect roughly 1 hour of runtime and around 5 nautical miles of range. At a cruising speed of around 3 knots, that increases to roughly 4 hours and about 14 nautical miles. In economy mode at about 2 knots, you can see up to 10–15 hours and as much as 30 nautical miles in ideal conditions. Actual performance will vary with boat type, load, wind and waves.

Is RemigoOne Neo suitable for saltwater?

Yes. RemigoOne Neo uses a marine-grade aluminum unibody with an IP67 rating and sacrificial anodes to protect against corrosion. It’s built for both saltwater and freshwater use—just rinse with fresh water after each trip.

How do I charge RemigoOne?

Use the included AC charger to charge from a standard household outlet (110–240 V) in about 6 hours. A fast charger can reduce that to roughly 3 hours, and a DC charger lets you charge from a 12–24 V system in about 12 hours.

What maintenance does it need?

There’s no oil to change, no fuel to stabilize and no carburettor to clean. Periodically inspect the anodes, rinse the motor with fresh water after saltwater use and check for any visible damage. That’s usually all that’s required.

About MiniCat

How long does it take to assemble the MiniCat?

It depends on the model but it is between 15-55 min. with no
tools required. Its intuitive design and lightweight components make setup
quick and easy, even for first-time users.

How do I transport and store the MiniCat?

MiniCat is packed in either one, two or three bags depending on model. It fits in a
car trunks, RVs, or storage closets. It’s perfect for travel, van life, and
homes with limited space.

Is MiniCat suitable for beginners?

Absolutely. The smallest model MiniCat Guppy is designed specifically for
beginners. Its stable catamaran platform, simple sail plan, and forgiving
handling make it ideal for learning to sail.

Where is the MiniCat made?

Every MiniCat is proudly designed and manufactured in
the European Union using premium materials and strict quality control
standards. It reflects 20 years of engineering excellence.

What maintenance does the MiniCat require?

Maintenance is minimal. Rinse with fresh water after saltwater use, dry before storage, and check for wear on straps and fittings. Store in a cool, dry place when not in use.

Ordering

Can I order directly via the e-shop?

Of course. Just go through the process and pay at the check-out. It is very easy to navigate.

How long does it take from order to delivery?

If your ordered items are in stock we will ship within 48 hours.

Do I get a confirmation?

Yes, you will get an email

Shipping

We use local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Where do you ship?

We ship within Spain and Portugal

Get in touch

Have questions about your order, or a general enquiry?